Privacy Policy

Data Sharing

We share your data only with third-party service providers who help us operate the site, such as analytics and hosting companies. These providers act strictly on our instructions and are bound by confidentiality agreements. We never sell, rent, or trade your personal data to third parties for marketing or any other purpose. Your information is used solely to operate and improve the platform, and we do not disclose it to unrelated parties unless required by law.

Your Rights

You have the right to request a copy of the personal data we hold about you, and to ask us to correct any inaccuracies. Under Malaysian personal data protection law, you may also request that we delete your data at any time. To make such a request, please use the contact form on this site, providing sufficient details for us to locate your records. We will respond within the timeframe required by law, and we will not charge a fee for reasonable requests.

Cookies

Our site uses cookies to remember your preferences, such as language selection, and to collect anonymous analytics about how the platform is used. These small files are stored on your device and do not contain personal financial information. If you disable cookies in your browser, you can still access the site, but some features may not function fully. For example, you may need to re-enter your language preference each visit, and we may not be able to tailor content to your interests.

Why We Hold This Data

We hold the information you submit through the contact form solely to respond to your enquiries and provide the assistance you request. Without it, we cannot reply to your messages or address your concerns. The technical data we record helps us diagnose site issues, improve the user experience, and ensure the security of our servers. This data is used in aggregate to understand general usage patterns, never to track individual users for marketing purposes.

Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy. Contact form messages are retained for a reasonable period to allow for follow-up, after which they are securely deleted. Server logs containing IP addresses and browsing activity are kept for a limited time, typically a few months, to support security monitoring and performance analysis. Once the data is no longer needed, it is permanently erased.

Data We Collect

When you use the contact form on this site, you provide your name, email address, and any message you choose to send. We also automatically record your IP address, browser type, and the pages you visit while on the platform. This automatic information is standard for web servers and helps us understand how visitors use the site. We do not require you to create an account or provide financial details to browse or contact us.

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