Play Responsibly, Stay in Control

Tools That Limit Your Spend

You can set deposit limits for a day, a week, or a month directly in your account settings. Loss limits and session time limits work the same way. A tighter limit takes effect immediately; a looser one only applies after a cooling-off period of several days. Reality-check reminders pop up at intervals you choose, showing how long you have been playing and how much you have spent. To set or change any limit, open your account settings or contact customer support. The site will confirm the change by email.

Protecting Minors

The platform is for players aged 18 and over only. If you share a computer with someone under 18, use filtering software to block gambling sites. Most internet security programs include this option. Keep your account password and login details private. Do not leave the lobby logged in on a shared device. If you suspect a minor has accessed the site, contact support immediately.

Recognising a Problem

Ask yourself honestly: do you chase losses by betting more to win back what you lost? Have you borrowed money, sold belongings, or used money meant for bills to play? Do you hide how much time or money you spend from family or friends? Do you play to escape worry, boredom, or anger? Do you need bigger bets to feel the same excitement? Have you missed work, stayed up late, or skipped time with your family because of gambling? One "yes" may mean it is time to step back.

Taking a Break

A cooling-off period pauses your account for a short time — 24 hours, seven days, or 30 days. You can request this from the support team. The account reactivates automatically when the period ends. Self-exclusion closes your access for a fixed term, usually six months or longer. It cannot be lifted early for any reason. To start self-exclusion, write to support and include your full name and registered email. They will confirm the start and end dates in writing.

The Money Facts

Gambling is entertainment that costs money — it is not a way to earn income. Over any long period, the odds always favour the operator. No betting system, streak, or staking plan changes that fact. Set a budget for fun and stick to it. Once your budget is gone, stop. Treat any winnings as a bonus, not a sign to bet more. The house edge means the longer you play, the more likely you are to lose.

Where to Get Help

Speak to a doctor or a licensed counsellor who understands gambling harms. Free, confidential support is available from organisations such as Gamblers Anonymous, GamCare, and Gambling Therapy. Search online for each name to find their website and helpline — contact details change, so do not rely on a printed number. Telling one person you trust is the hardest step and the most important one. That person can help you reach professional support. You do not have to solve this alone.

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